Though we wish it weren’t so, not all roofing companies and contractors are as honest as they should be. Sadly, the people who often fall into the trap of being taken advantage of are the very customers who need the most urgent roof repairs. At Roof Advance, our team is proud to serve the Michigan community. As a local roofing company in Ann Arbor, we’ve seen a lot of roofing problems over the years with much of the most notable damage stemming from our hearty Michigan winters. With over 20 years of experience, we pride ourselves in offering quality roofing materials at a competitive and honest price. As a continuation of last week’s blog, we’re offering 3 more VITAL questions you should ask your local roofing company before signing any kind of contract.
1) Why should I hire you?
This should be one of the first questions you ask a roofing contractor/roofing company. Like we said in our previous blog, you want to know what sets a local roofing company apart before signing on with them. Though this question may make you feel a little uncomfortable, any experienced roofing company will not only be able to answer it, but also answer it honestly. We encourage you to be bold when it comes to talking with contractors. Unfortunately, certain companies use bully tactics or even fear mongering to get consumers to sign “right here, right now!” While we wish consumers didn’t have to be on the defensive, it helps to be prepared and do a little research. Don’t be afraid to ask a roofing company why they’re the right team for your specific job. Ask them why you should invest your hard-earned money into their company. If they feel put on the spot, you’ll be able to tell and their answers may not match up to the flashy sales pitch they’ve been giving you. You can count on Roof Advance to take the time to answer all of your questions.
2) Do you have a portfolio of work I can look at?
Just like we said in our last post, as the old adage goes, experience is the best teacher. Nowadays you probably check consumer reviews before buying much of anything. From laptops to brands of flour, the internet is one of our greatest resources in consuming information fast. Whether you shop on Amazon or just like to know what you’re getting into, reviews are perhaps THE determining factor when you decide to purchase a product. The same should go for your roof. When you meet with your local roofing company, ask to see photos of their previous work. Do they have a physical portfolio of work you can look at? Or, perhaps they have an online portfolio on their social media pages and/or website. The point is, if your roofing company doesn’t have any photos of past work to show you, you might not be in the greatest of hands. At Roof Advance, we have pages and pages of five-star reviews. Not only that, we also provide an online portfolio or work right on our website. If you follow our social channels you’ll see even more photos and behind the scenes footage.
3) How will you assess my roof?
Alright, this is a big one. You simply MUST ask your roofing contractor how he or she will assess your roof. We can’t tell you how many times a client has told us that other roofing companies simply took a look at their roof from the lawn or sidewalk before making a bid. This is NOT how it should be. Your roofing contractor should always get on your roof when assessing need and/or damage. At Roof Advance, we’ll even take you up and show you (if you feel comfortable and safe) what we’re looking at and why we think it needs repair. Not many people have a terribly deep knowledge of roofing materials. Your local roofing company should always be knowledgeable and have a true understanding of the materials being used on your roof and they should always be taking an up-close look while actually on your roof, not just your lawn. Your home wouldn’t be complete without a trusted, quality roof. As a local roofing company in Ann Arbor, we care about our community. Roof Advance has been family owned and operated for over 20 years. During that time, we’ve worked hard to make sure each and every roofing job is done with accuracy and quality. We believe in offering dependable services to our community and strive to offer the best roofing work possible. Schedule your free estimate today and get your home ready for summer fun! For more tips and community updates, follow us on Facebook and Instagram.